Guarantee Agreement

TRAVEL REGISTRATION CUSTOMER AGREEMENT

Moya Tourism (hereinafter referred to as agencies) only; package tours have taken responsibility for the service to customers carries. This is against the outside of a service person has no responsibility.

Travel agencies in the recording is being done 30% of the total cost is taken as grab Satara, the balance must be paid before 10 days. Reasons to promote the condition, date of tour movement; 30-21 days before the cancellations per person; 50% of the total cost 20-14 days before, 75% for cancellations made 13-7 days before the cancellation of 90% I canceled the last 6 days or within the revocation or the tour does not come round unannounced as a means to continue the tour or not can not be raised in case the trip fee is detained in the entire Agency.

Participants that canceled the reservation period has not made full payment even if the necessary conditions are obliged to fulfill all of the acts. Contract price and payment options, interest rates, as in the attached form has been adopted by the parties

5% of the daily cost of delay has not been paid on time the interest is applied .. Agency tour fees; programming during the TL value, exchange rates, prices of transport and hotels, fuel and labor costs has been prepared according to. Trips begin until the effective date of any increase or to come to them during trips and / or increased tax rates, new taxes become established in the same ratio to the resulting differences are reflected in the fee. In such cases, the cancellation of passengers and / or compensation can not be right.

Travel program shown on the plane, ferry, train travel and the departure time, according to the official program of the institution has been set. Agencies can not be held responsible for these times because From the edit. Aircraft position in the relevant time of the aircraft company was separated from the Point class. Travel, in effect carrying passengers and baggage is subject to the rules.

Carter and later canceled flights in 15 days not accept any excuses for the aircraft in question is not refunded. Cyprus customs and passport formalities related to our trip as inputs and outputs, our dear guests is necessary and sufficient to carry with them their identity. Regarding any problems with the checkout process to bind the Agency will not likely liability of the birth of our guests are Mr. Regardless of the reasons responsible for the passport and customs are blocked out by our passengers to Cyprus, a refund will be made.

Child reductions, together with parents of children in the same room as the third or fourth person in our bed is applied. Underage children and their parents against the agency not liable for any.

Agencies, own volition outside which causes or tour participants satisfied with the number reaching depending no responsibility without carrying their tour to cancel or move their time, pause for location, transportation companies, accommodation facilities, the program specified in the standards to adhere to the condition of notice have the opportunity, if not, change transferred to another agency or the passenger is entitled to. In the hotel reservation for hotel accommodation must be the only organization and / or date and may change without prior notice to the condition, but in this case the customer has the right to cancel the reservation. Customer wants to cancel the reservation will be refunded the full amount. In this case the customer is not born right arrangement. However credit card payments were made with the credit card commission is refundable in the degradation.

Agency services, including bus transport in case of the baggage of the passenger departure and return must be delivered by the mentors themselves. Agents were delivered to the luggage, travel agencies is guaranteed by the duration. In the case of a lost or stolen each amount to be paid per person for luggage transport and payment of the cost can not exceed a maximum of 50% per person applies for a baggage. Money, such as jewelery, etc. should not keep valuable luggage Estate. Carrier or a third person in the tour was the result of the negligence or muscle damage that may arise luggage can not be held responsible for the Agency. Travel tours and services not mentioned in the program are charged extra. Travel on the road to be taken in charge does not include meals and going in the direction of seat number, in the direction of rotation can not be guaranteed.

Our guests, arrival time no matter what you, the rooms and the earliest settlement at 14.00 might be possible, the plant output from the day of departure time regardless of the rooms no later than 12:00 hrs at should be emptied and receive extra food, beverage and outside the program of the costs of the services of their own is are deemed to have already accepted.

Agency or contract their own defect does not fully complied with the consumer and has received compensation for the damage suffered undertakes to refund the money. Agents with the hotel customers, carriers and travel companies provide other services related to third persons and vehicles are located, so that may occur from people in this agency will be responsible for such noble fail mütesavviyen owe will be kept. In this case, the second agent can not be taken from the original perpetrators will go under strict liability for the debt. Agency transportation services; complete rented tools or scheduled or unscheduled flights arranged carrier companies in vehicles reserve the seats runs, because with the Agency, on the one hand carriers and accommodation facilities and other side trips participation among those tool and welding, causes and consequences no matter what get failures, accidents and losses, as well as before and during trips outside of its own volition and those consisting of acts of God, and, depending on the state of emergency that may arise can not be held responsible for additional costs and liabilities. Without leaving the tour or during a round that may occur any political incidents, strikes, disaster, weather conditions, technical events and failures, the state will among the issues or terrorism agents because of the security of our customers and prosperity for the tour program can be completely canceled or tour program it deems appropriate to make changes . Received the attached form of package tours are not in the detailed information and services brochure is located will be given.

Visa and passport processing is the customer's account. But a month before the start of trip to be complete all the required documents to be delivered to the agency in the visa processing fee can be tracked counterpart. After a month's time or more for a visa with a passport delivered, the visa is entirely at the initiative of the consulate's visa agency shall not take any responsibility because of unable to. And therefore does not pay any refunds or compensation.

Travel insurance or travel insurance purchased by the service pack within the scope of security-related services, this offering was determined by the policy of insurance companies. Agencies, are included in the scope of collateral or do not take any responsibility regarding the application form.

Consumers at the start of the tour, with regard to transport luggage is damaged during ground handling and / or damage to the transportation company pursuant to the mutually signed reports can be upgrades are required. Tour program located in a hotel, restaurants, etc. in the third person in the service problem is taken from the customer problems as soon as the hotel / restaurants, etc.. and the agency must transmit the complaint to the competent authorities and should want to solve.

The elements of customer service performance during the complainant in writing, notify the authorities of the customer care is the debt. Do this until the end of the services be complaining then eliminates the right to any compensation. This form can be made during filling because of errors does not accept any liability Agency. Therefore this particular form of delivery dates and other details, the person is required to review.

May arise from the contract in dispute resolution, Kütahya Schedule will be taken into account and will be valid TÜRSAB Arbitration Board Regulation. At the rear of the names that people will join the tour; this article with a substance consisting of twenty these issues, (a recording made by someone else, even if signed) read, understand and are deemed to have accepted.